山楂树之恋

It is the second time I used their service, first one was great and lovely flowers, second one was very disappointed as I ordered roses and she received lily instead which is what she hated. I have written to the service and hope they will get back to me about this.

Thanks a lot for your help. It is such a pleasure to order flower from your site!

Hey guyyyysss you rule!!! Everything was extremely perfect! Yo did an amazing job, really good service and 99 awesome ultra fresh white roses! Got no words.... Thanks a lot!!!

I paid additional to request for a morning delivery. to my surprise, right up until 5pm today, the flowers did not get delivered. I was not informed about this at all and my girlfriend works from 8am - 5pm. This was why i requested morning delivery. At 520pm, when my girlfriend was on her way home, then your delivery man called her. She had to go all the way back to office despite already being on her way home. I am really disappointed with the delivery service and time consciousness of this company. Last year, you delivered the flowers on the wrong date for my girlfriend too, which made her almost fell out with me and scolding me heartless for remembering her birth date wrongly. And not even a year has passed, this happened again. I really doubt the trustworthiness of your company. Really disappointed

It was a long and questionable journey but my the birthday gift I ordered finally made it. Due in part to the tenacity and attentiveness of your representative named Sken. Please fix your app so it handles orders from international visa cards more smoothly. Paypal asked for my paypal info up front and then again at final order time. Some how we both must have gotten confused. I was trying to follow the process correctly but paypal took the money twice. Later they canceled one as a suspicious activity and finally after 24 hours approved the payment and the order thankfully was delivered even though not at the original time I requested. I also got a notice from paypal that my taxID had been changed. I don't know what yours or their software did to send that alert, but it scared me so I brought it to their attention. I think everything is safe and secure. I would have appreciated a live chat person when i needed them to resolve the problem. It was after your live chat hours though. When i tried again during hours i got no response before I gave up. Then because I sent an issue with my email, phone, and wechat ID, Sken contacted me on WeChat and we discussed options and resolved the problem.