玫瑰在心中

Lovely flower arrangements, easy ordering process, excellent communication and delivery

Ordered cake and flowers for my girlfriend and I emailed to request that it be kept a surprise as long as possible. However, when the deliveryman arrived at her place and she was not there, he called and told her that there was a cake and flower delivery for her from me. It would have been better if he had told her there was a delivery and not tell her what it was or who it was from unless she requested. The deliveryman's attitude was also rude as he appeared frustrated to have to deliver to a different address. The flowers were very beautiful, but the cake was the incorrect cake. I ordered a black forest, but the cake was not a black forest, nor did it resemble the pictures on the website. I'm disappointed because black forest is my girlfriend's favourite type of cake and she didn't enjoy the cake that was delivered. If you could re-send the correct cake or provide a refund for the cake that would be appreciated.

Kept me updated all the way until delivery was confirmed...very good service thankyou will use again!!!

The package was delivered to a depot but had been classified as delivered. Previous service was exceptional, but not this time, I would still use your service.

My experience was great. I am not from China and I did not have the complete information of the recipient. Due to the problem faced, the delivery team made the necessary contacts with me and the person who received the flowers, and it was delivered with no issues. It is an expensive product, but the objective was reached. You guys helped me to give a birthday present to a important person. The only thing I would suggest is that the information I sent to delivery team, was exactly what I wrote at the moment of purchase. I do not know if they have access to it, but the surely should. Thank you.

First time using Chinaflower214. Excellent service, good quality flowers and very timely delivery. Would definitely use your service again in the future. My girlfriend was extremely happy with the bouquet.

Thank you for timely delivery on a nice occasion. Thank you.