Better Luck Tomorrow

I spent $100+ to send this bouquet of flowers to a friend. They look nothing like the picture online. My friend threw these in the trash can because they are so old, ugly and so poorly prepared. She said she thought I must have told you to grab a handful of whatever you could find and stuff it in a vase. If you want pictures, I have them. She's right! I trusted you to send a good quality arrangement and you failed. I want my money back or a replacement bouquet send immediately. If you can't handle this different bouquet, then send a huge bouquet of roses, but do something. If this is not taken care of, I will never use this service again! Please have someone contact me immediately with how this will be solved.

thanks for your service. i will keep you in mind in the future. kind regards,

Quick and great service!

I live in the U.S. and sent my girlfriend flowers in China and the flowers where beautiful and delivered on time and she was very happy

I put a WeChat ID of the recipent instead of a phone number, because I don't have the phone number. When I was proceeding to pay, nothing propmpted me that this is an unacceptable form of contact. It happened after I paid the money. The flowers were left at the security gate of the compound intead of being delivered to the recipent in her apartment. Now I have to ask the recipent to take the effort and pick the flowers from the security gate. It was supposed to be an apology! If I am making the recipent to take actions, the apology doesn't work. I have to add that the recipent doesn't speak Chinese and picking up flowers may be problematic. I don't know, if even any attempt was made to communicate with the recipent via WeChat. I am unhappy with the service. Next time I will choose a different service provider.

good

Very beautiful bouquet and very fast delivery !! I’ll use your service agin