Just Be Simple

I would like to express my disappointment as to the service that I received from you company. I had request and paid for an additional red rose and a blue rose to be included in the package that I sent to my girlfriend. Imagine my surprise when she sent me a picture of the flower arrangement I had sent to her, minus the red rose and the blue rose. I understand that you try at every opportunity to provide the choices that are request. However, I see you had no problem taking my money, even when the service was below Average. Also, as an additional info, the two Teddy Bears in the arrangement were both female in female attire. I am male and my girlfriend is female. I wonder if your company will reimburse me for the additional funds I spent without proper service. Thanks!!! FOR NOTHING..... Jr. McLaughlin

The first time i used their service was in 2018 when I was courting my girlfriend. Each time I sent flowers to her, the order was always accurate and the delivery was always on time as I asked. They never missed, After we got married in Canada and I needed not to send flowers to China anymore. But 4 months ago she went home to visit her ailing mother and to cheer her up, I sent her flowers using the info on my old account. Upon delivery, the Sales Centre text me for an extra US$5.00 for the delivery and I was a bit confused because they never asked that before. I didn't know when they called my wife about the delivery, she asked the driver to send the flowers to another address instead of to her home, it is to the hospital. I don't live in China so i have no idea of the area. While I was still trying to get more information, my wife sent me a picture of the flowers. She told me my mother in law is in the hospital and the flowers just come in time to cheer them both up. I am glad I use their service again. And I will again........Thank you.

Yet another bouquet of roses in a really good quality

everything went perfectly

Again you have blown me away with excellent service, this has been my 4th order this year, it won't be the last. My fiancee was so pleased to receive it to her office, needless to say she is the envy of her colleagues. Thanks again CF214 Happy Chappy Graeme