Sincere Wishes

thanks for your service. i will keep you in mind in the future. kind regards,

I spent $100+ to send this bouquet of flowers to a friend. They look nothing like the picture online. My friend threw these in the trash can because they are so old, ugly and so poorly prepared. She said she thought I must have told you to grab a handful of whatever you could find and stuff it in a vase. If you want pictures, I have them. She's right! I trusted you to send a good quality arrangement and you failed. I want my money back or a replacement bouquet send immediately. If you can't handle this different bouquet, then send a huge bouquet of roses, but do something. If this is not taken care of, I will never use this service again! Please have someone contact me immediately with how this will be solved.

The flower was well received and beautifully arranged. Overall satisfactory

This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.

Thank you again chinaflower214 team. Your commitment to superior product & service was a great hit again. i extend to your entire team my sincere gratitude & respect. Wishing everyone at chinaflower214 & their families joy, health & continuous blessings.